Privacy Policy

Introduction

PM SIDE attaches great importance to the protection of your personal data. This privacy policy informs you about how we collect, use and protect your data in accordance with the General Data Protection Regulation (GDPR).

Data Controller

Company : PM SIDE

Address : 69 rue du Rouet, 13008 Marseille

Email : rgpd@pmside.com

Data Collected

  • Identity data: first name, last name
  • Contact data: professional email, phone
  • Professional data: company name, number of users
  • Usage data: quote requests, free trial requests
  • Technical data: IP address, connection logs

Processing Purposes

  • Processing quote requests
  • Managing free trials
  • Customer support and technical assistance
  • Commercial communications (with your consent)
  • Service improvement and statistical analysis

Legal Basis

  • Consent for commercial communications
  • Performance of a contract or pre-contractual measures
  • Legitimate interests for service improvement
  • Legal obligations (accounting, taxation)

Retention Period

Prospects
3 years from last contact
Clients
Duration of business relationship + 10 years (legal obligations)
Technical data
13 months maximum

Data Recipients

Your data is accessible internally only to authorized departments: sales, technical, customer support.

We may share your data with external service providers who assist us in providing our services:

  • Hosting: Supabase Inc.
  • Analytics: analytics tools (if applicable)
  • Payment: secure payment processors

Data Transfers Outside the EU

Some of our data may be hosted outside the European Union, particularly via Supabase. These transfers are governed by Standard Contractual Clauses (SCC) approved by the European Commission, ensuring an adequate level of protection for your personal data.

Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain confirmation that your data is being processed and obtain a copy
  • Right of rectification: correct your inaccurate or incomplete data
  • Right to erasure: delete your data under certain conditions
  • Right to restriction: limit the processing of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data
  • Right to withdraw your consent at any time

To exercise your rights, contact us at: rgpd@pmside.com

You also have the right to lodge a complaint with the CNIL (www.cnil.fr).

Cookies

This site uses technical cookies necessary for its proper functioning. No advertising or third-party tracking cookies are used without your prior consent.

Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction or alteration. Our service providers are carefully selected and are subject to strict contractual obligations regarding security and confidentiality.

Updates

This privacy policy may be modified at any time. The most recent version is always available on this page. We encourage you to consult it regularly.

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